At Trimova, we aim to provide fast, reliable, and transparent delivery for all home and garden products purchased through our website.
1. Shipping Locations
We currently offer shipping within the United States only.
We do not offer international shipping at this time.
2. Shipping Costs
- Free standard shipping is available on all orders.
- No additional fees for handling or packaging.
3. Order Processing Time
- Orders are processed within 1 to 3 business days after purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Time
- Estimated delivery time: 2 to 7 business days after dispatch.
- Delivery times may vary depending on your location.
Once your order is shipped, you will receive a tracking number via email.
5. Shipping Carriers
We work with trusted U.S. shipping carriers to ensure secure and timely delivery.
- Tracking details and estimated delivery dates are provided after dispatch.
6. Delivery Issues
If your order is delayed, lost, or arrives damaged:
- Please contact us at support@tri-mova.com with your order number.
- We will investigate the issue and offer a replacement or refund where applicable.
7. Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
- If an incorrect or incomplete address causes delivery issues, Trimova is not responsible for lost packages.
- Please contact us immediately if you notice an error in your order details.
8. Split Shipments
Orders containing multiple items may be shipped separately depending on availability and warehouse location.
- You will not be charged additional shipping fees for split shipments.
9. Contact Information
For any shipping-related questions:
📧 Email: support@tri-mova.com
📞 Phone: +1 (302) 455-7455
📍 Address: 17750 Prairie Ave, Torrance, CA 90504, United States
