At Trimova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Order details and transaction history
- IP address, browser type, and device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Provide customer support
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized transactions
- Comply with legal, tax, and regulatory obligations
With your consent, we may also send promotional emails and special offers. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties, including:
- Payment processors (e.g., Stripe, Shopify Payments)
- Shipping and logistics partners
- Website analytics services (e.g., Google Analytics)
- Legal authorities when required by law
All partners are required to protect your data and use it only for specified purposes.
4. Cookies and Tracking Technologies
We use cookies to:
- Ensure proper website functionality
- Remember your preferences
- Analyze website traffic and performance
You can manage or disable cookies through your browser settings at any time.
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Meet legal and accounting requirements
- Resolve disputes and enforce agreements
After this period, your data is securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL encryption for secure transactions
- Secure hosting infrastructure
- Restricted access to authorized personnel only
While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
7. Your Privacy Rights (CCPA – California Residents)
If you are a California resident, you have the right to:
- Request access to the personal data we hold about you
- Request deletion of your personal data
- Request correction of inaccurate data
- Opt out of the sale of personal data (we do not sell data)
- Not be discriminated against for exercising your rights
To exercise your rights, contact us at: support@tri-mova.com
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy or your data, contact us:
📧 Email: support@tri-mova.com
📞 Phone: +1 (302) 455-7455
📍 Address: 17750 Prairie Ave, Torrance, CA 90504, United States
